Booking Terms for Marina Apartments self catering holidays
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How to Book

Please make a provisional booking by phone or email. We will confirm this and hold the reservation for 5 days, pending receipt of the booking form and deposit. Please send a cheque made payable to Marina Apartments Ltd for the deposit of £80 per week booked or the full amount if your holiday is within 6 weeks. Include in the cheque any ferry payment.

Final balance to be paid 6 weeks prior to arrival.

 
 

Conditions of Booking

All bookings are accepted entirely at the Proprietors discretion.

The number of persons occupying an apartment must not exceed the number stated. The party must be exactly as shown and any alteration must be notified and receive approval.

The appropriate deposit must be paid at the time of booking. Should the accommodation required or a suitable alternative not be available, the deposit will be refunded in full. Once a booking has been made and our receipt issued, we regret your deposit will not be refunded should you subsequently cancel.

The balance of charge must be received by the Proprietors 6 weeks prior to the commencement of your holiday.

Cancellation must be notified in writing. As an accepted booking forms a legal binding contract, if you wish to cancel the holiday, YOU ARE LIABLE FOR THE FULL AMOUNT unless we are able to relet the apartment. Please insure your holiday.

The Proprietors will make an administration charge of £5 for all alterations made to the booking at the request of the client. This will include alterations to the Ferry Company made on your behalf. Where we incur bank charges as a result of re-presenting clients cheques, a charge of £10 will be made.

The proprietors reserve the right, at their absolute discretion, to refuse or terminate the stay in the apartment of any persons causing a nuisance of any sort or failing to comply with any of the rules or conditions of booking.

The proprietors accept no responsibility for loss or damage to persons or property whilst on the premises.

Guests will be responsible for any loss or damage to the property or contents of the apartment and will be expected to leave the accommodation in a clean and tidy condition.

The rules regarding dogs must be observed at all times.

Force Majeure - Marina Apartments shall not be liable for non-performance of any of its obligations under this agreement if such non-performance shall occur as a result of circumstances beyond their control which shall include (but shall not be limited to) industrial disputes, fire, flood, riots, adverse weather conditions, civil disturbances, epidemics or health risks or such similar events.

Where the Proprietors have made travel arrangements on your behalf, the conditions of carriage of passengers, luggage, vehicles and goods of the carrying company will apply. Copies may be obtained from the companies.

In the unlikely event of dissatisfaction with your accommodation, please bring the matter to our attention immediately so we can resolve any problem. We cannot deal with complaints after your holiday.

 
Marina Apartments, 2 Marine Parade, Ventnor, Isle of Wight, PO38 1JNTelephone 01983 852802